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Plan your education visit

If you’re clear about what you want from your education visit, just go ahead and book it online. If you’d like to discuss your visit, call us on 0117 9747369.

Once you’ve made a provisional booking, you can arrange your free teacher visit (for up to two teachers bringing staff ID from the school that the group visit is booked for).

We have health and safety guidance to help you complete your risk assessment. We can also provide information on your arrival at the zoo, where to eat your lunch, and lockers for storing lunchboxes and bags.

You will find the answers to all these queries in the FAQ's document on the right.

We offer money-off vouchers for return visits, to all students and teachers who attend our education sessions.

Booking an education visit

Request a visit with an education session

You can request education sessions well in advance and we recommend four hours for your visit. If you’d like to visit on a particular day (especially in June or July), or are bringing a group of 100 or more, then contact us as far in advance as possible to avoid disappointment.

Before you fill out the request form you will need to have the following pieces of information:

  • Preferred date of your visit (and alternative Adaptation education session with Year 7 pupilsdates if possible) and approximate time of arrival and departure. If you want to make bookings on more than one date, please complete another form.
  • Topic of your session.
  • Number of children and adults attending.
  • Full school contact details.
  • Description of any special needs.

Book a visit without an education session


Entrance fees must be paid on the day of the visit, or the school can be invoiced provided you bring proof of school identification.

Education sessions need to be paid for in advance.


For more tips on planning your Zoo visit, click here

Contact us

To talk to someone about a booking call 0117 974 7369
Monday to Friday 9.30am - 2.30pm

Outside these hours, leave a telephone message or send an email to

For urgent enquiries please call the main Zoo switchboard 0117 974 7300
Monday to Friday 8.00am - 5.00pm.

Risk assessment guidelines PDF

Download PDF

Click below to download a PDF with health & safety guidelines for groups
90kB PDF

Map of the Zoo

Download PDF

You can download a version of our guide map and day planner with animal talk and feeding times here
698kB PDF

FAQ's: Group visits

Frequently asked questions for people planing a visit with a group.

Group prices

We offer great discounts of up to 32% on entry prices for groups of 10+ paying visitors.

Teachers' notes

Topic-centred teacher notes to provide ideas for you to use with your group before, during and after a Zoo visit.